Maintenance Technician

Role Overview

The Service Maintenance Technician - Inkjet is responsible for the maintenance of the inkjet presses and printhead/jetting modules in a customer manufacturing environment. The Service Maintenance Technician will interface with the customer and Kodak Field Service Technician.  The focus of this position is on maximizing overall equipment effectiveness.

Job Duties:
• Perform system maintenance
• Ensure timely completion and recording of maintenance following established Standard   
   Operating Procedures (SOPs)
• Act as customer liaison to resolve customer issues
• Inform Kodak management of issues affecting product performance
• Build strong relationships with Kodak technicians and customers
• Assist Kodak Field Technician
 
 

Skills, Abilities and Competencies:
• Ability to learn, retain and apply new technologies, complex products, and technical/industrial   
   subjects.
• A working knowledge of PC operating systems and software applications and a basic 
   understanding of networking fundamentals.
• Analytical and problem-solving skills.
• Knowledge and application of electronics, and electromechanical skills.
• Effective use of business tools.
• Capable of working independently without direct supervision.
• Readiness to accept and adapt quickly to change.
• Excellent communication and listening skills.
• Exceptional interpersonal skills including patience, courtesy, tact, and discretion.
• Ability to work in a stressful environment while maintain and promoting a calm engagement with 
   customers.
• Ability to work as part of a team.
• High degree of self-motivation.
• Exhibits Kodak Core Values.
• Planning, organizational, and administrative abilities.
• Motivated to continuous self-improvement.
• Ability to effectively manage multiple tasks.

Education and Experience:
• Highschool degree or general education degree (GED) is required.
• Knowledge Digital Printing would be an asset
• Basic understanding of Color Theory would be an asset
• Solid understanding of electro-mechanical devices 

Work Environment:
• Customer manufacturing with multiple KODAK Inkjet Presses and Printheads
• Must have and maintain a valid driver’s license, passport, and other designated information.